ALL CLIENTS – by attending your session you are confirming that you have read, understood and will abide by the following:

  • All sessions are a maximum of 45 minutes and must finish on time. We cannot have a crossover of clients.

  • Please arrive on time for your session. If you arrive early, please wait outside until you are called in. There will be sufficient space between each person for a thorough clean down of all machines and touch points. With this gap, will also be a reduced risk of bumping into the person finishing before you. If you arrive late, your session end time will remain the same.

  • You must use the hand sanitizer provided upon entry & exit. (And at any point throughout your workout if you wish to.)

  • Were possible, please pay online and not bring cash. If you would like the bank details, please ask.

  • Please assist us on keeping a 2 metre distance by being aware of the gym surroundings and adhering to any instructions given by your trainer. There will be markers on the floor to highlight a safe distance.

  • Where weather conditions permit, the gym door will be left open throughout all sessions but the blinds can remain closed. Please do not touch the blinds, ask if you would like the privacy. This is to ensure we have the best ventilation possible in the room.

  • There will be no measurements until further notice and if using the scales, you must keep your shoes on.

  • Please come to the gym already dressed in your exercise attire. We cannot provide anywhere for you to change.

  • Please book or alter your sessions via message or phone calls and not at the beginning or end a sessions. We must leave the gap between clients for cleaning and the avoidance of cross over.

  • Please enter the room and stand in the taped zone until your trainer is ready for you.

  • We will no longer be providing bottled water or towels. Please bring your own.

  • Please maintain an acceptable level of personal hygiene at all times, for example, coughing into your arm or using a tissue. Sanitize regularly.

  • If you or anyone you live with displays any symptoms of Covid 19, please inform us immediately and follow the government guidelines for self-isolation. Please do not return to the gym until the isolation phase has been fully completed.

  • Please familiarise yourself with our cancellation policy. Whilst we have always tried to be as helpful as possible, we must continue to enforce the 24 hour cancellation notice. All sessions cancelled with less notice than 24 hours will be charged for in full.

  • All induction paperwork will be filled out over the phone prior to the first session to avoid sitting down face to face for long periods of time.

  • It is widely debated the need for masks or face coverings being worn during exercise due to the breathing restriction (unless advised to do so by a physician), so we will not be making this a compulsory condition, however your trainer will be wearing a face covering or shield.

  • If you are currently in a zone that is locked down, please inform us immediately and do not ignore local laws to attend sessions.

  • Contact information will be shared with NHS test & trace unless you have told us not to.

  • You must attend your session alone. Please do not bring anyone with you to wait.

  • Please let us know of any medical changes if there has been any. It is vitally important that our records on your health are kept up-to-date.

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